© 2026 Brightwell Trading Group
Brightwell Trading Group · Boston, Massachusetts
How this site handles personal data submitted through brightwelltrading.digital.
This policy explains how Brightwell Trading Group ("we", "us") handles personal data collected through brightwelltrading.digital. It applies to the website and to enquiries submitted through it. It does not cover data processed under a separate client agreement, which is governed by that agreement.
A quick read of the ground the policy walks over. Each row below names the surface where personal data enters the studio and who operates it.
We do not sell personal data
Data we handle
Three short chapters, written plainly. If you only read one, read the middle one: it explains why any of this is asked for at all.
What we collect
When you submit the contact form or write to us by email, we receive the information you provide: your name, email address, and the contents of your message, including any company name, project details, or attachments you choose to send. We also receive standard technical information that a web server records, such as the pages requested and the date and time of the request.
Why we use it
We use the information to respond to your enquiry, to evaluate whether a project is a fit for the studio, and to keep a record of correspondence. Technical request information is used to operate the site, diagnose faults, and protect it against abuse.
Legal basis and consent
We process enquiry information because it is necessary to respond to a request you initiated. Where consent is required, it is obtained at the point of submission. You may withdraw consent at any time by contacting us, though this does not affect processing already carried out.
Retention and sharing
What we rule on
Enquiry correspondence is kept for as long as needed to handle the enquiry and for a reasonable period afterward for record-keeping. Technical request logs are kept for a shorter period appropriate to site security and diagnostics. Records that are no longer needed are deleted.
What that produces
We do not sell personal data. Information may be shared with service providers that host or maintain the website, and where required by law or valid legal process. Service providers act on our instructions and are bound by confidentiality obligations.
Your position
What you can ask us to do, what we promise on protection, and the age the site is addressed to.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to request a copy of it. To exercise any of these, contact [email protected]. We will respond within the period required by applicable law.
Security
We take reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is entirely secure, and we cannot promise absolute security. If a breach affects your data, we will notify you and any relevant authority as required by law.
Children
This site is intended for business use and is not directed at children. We do not knowingly collect personal data from children. If you believe a child has submitted information, contact us and we will delete it.
Changes to this policy
We may update this policy when our practices or legal requirements change. The effective date will be revised at the top of the page. Continued use of the site after an update means you accept the revised policy.
